Fix iPhone Black Screen: What to Do When Your Screen Goes Black on Your iPhone

Fix iPhone Black Screen: What to Do When Your Screen Goes Black on Your iPhone

According to Counter Point Research in 2023, Apple's iPhone ranked as the second most popular phone brand globally. The iPhone is a dependable, durable, and safe phone that provides a user-friendly experience. Its intuitive interface and customizable features make it an ideal choice for people of all ages.

Nevertheless, when you experience a black screen on your iPhone, it can be extremely stressful. Whether you are in the midst of an important call, surfing social media, or capturing a precious moment, a sudden black screen can leave you feeling frustrated and helpless. However, there are several troubleshooting steps that can be taken in order to resolve the problem and restore your iPhone to full functionality. We will explore the most common causes of iPhone black screen problems in this comprehensive guide and provide solutions that will help you resolve the issue quickly and effectively.

Understanding the Black Screen Issue

Understanding what causes the black screen problem on iPhones is essential before troubleshooting. Various factors can cause this, including software glitches, hardware malfunctions, or even physical damage to the device. Occasionally, iPhone users get the infamous "black screen of death," where they can't use their phones. You can have this issue with any iPhone model, from the iPhone 7 to the iPhone 15.

Troubleshooting Tips for Fixing iPhone Black Screen

Software Glitches

Security is one of the iPhone's top features, and the iPhone Operating System is always up-to-date. In the previous blog, we discussed the reasons why Apple frequently updates its iOS operating system. However, each time the iPhone releases a new version of iOS, it comes with some new bug that may be corrected with the subsequent update.

If you are experiencing black screens after upgrading to the latest iOS, this may be a software issue due to a bug in the operating system. In this case, Apple may release another update that will resolve the issue. If you wish to fix it immediately, please follow our troubleshooting guide.


One of the first steps in troubleshooting an iPhone black screen is to perform a force restart. This can help resolve minor software glitches that may be causing the issue. To force restart your iPhone, follow these steps for your iPhone 8 or later, including iPhone SE (2nd and 3rd generation).

iphone force restart

For iPhone 8 and later models (including iPhone 11 and iPhone 12): Quickly press and release the Volume Up button, then quickly press and release the Volume Down button. Finally, press and hold the Side button until the Apple logo appears.

Dead Battery

iphone dead battery

Sometimes, we forget to charge our iPhones or leave them uncharged. This can cause the battery to die completely, resulting in a blank screen or the phone not working. In such cases, the only option is to charge the phone using a power bank or an outlet. To avoid this issue, it is essential to charge the phone regularly. Additionally, carrying a power bank can be helpful in case of an emergency.

Physical Damage

Physical damage to iPhones is a common issue that can lead to various problems, including a black screen. According to Allstate Protection Plans, 67% of smartphone owners in the US have damaged their phone screens in 2023. Dropping the phone, exposing it to hot or humid environments, or accidentally spilling liquids on the device are some of the common causes of physical damage.

iphone cracked screen

When an iPhone screen is damaged, it may result in a black screen, making it impossible to use the device. In some cases, the phone may still work, but the display will not show anything. To prevent physical damage and avoid a black screen on the iPhone, it is essential to take proper care of the device. Using a protective case and screen protector can significantly reduce the risk of damage from accidental drops.


If you accidentally damage your iPhone screen, you may encounter a black screen issue. In such a case, there is a high likelihood that you will need to replace the screen. You can seek assistance from the Apple service center or a professional repair technician. Alternatively, you can purchase a new screen from the REPART Shop or other sources. Replacing the iPhone screen is a relatively simple process that can be done at home with the right tools and a little patience.

Check for Other Hardware Issues

If the black screen problem persists even after attempting the above steps, it's possible that there may be a hardware issue with your iPhone. Inspect the device for any signs of physical damage, such as water damage, back glass damage, etc. If you suspect a hardware issue, it's best to contact Apple Support or visit an authorized service provider for further assistance.


Dealing with an iPhone black screen can be a frustrating experience, but by following the troubleshooting tips outlined in this guide, you can effectively diagnose and fix the issue. Whether it's a minor software glitch or a more serious hardware issue, there are steps you can take to get your iPhone back up and running. If you're unable to resolve the problem on your own, don't hesitate to reach out to Apple Support or visit a professional repair technician. With the right approach, you can conquer the iPhone black screen problem and enjoy using your device once again.

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